Lead Dispatcher

Job Details

Job Description

Full-Time
DTS Billings, Montana
Posted 4 days ago

We are seeking a dedicated and experienced Lead Dispatcher to join our team here in Billings, MT. As a Lead Dispatcher, you will assist our dispatchers with communicating with our OTR Drivers. Including but not limited to: computer order entry, satellite tracking, assist in securing appointments, answering phones, taking messages, making sure information requests are responded to, breaking down the accessory charges, communicating the additional charges to the customer per customer requirements. 

Duties:

  • You will need to have the ability to *multitask efficiently*, being able to focus on more than one issue at a time during much of your average workday.
  • You must have the ability to enter/retrieve data from the computer while communicating on the phone.
  • You will need to possess good time management, negotiating, communication and reasoning skills.
  • Attention to detail with good follow-up skills are essential to every area of this position.
  • Geographic knowledge of the United States

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • Data Entry: 1 year (Required)
  • Customer Service: 1 year (Required)
  • Transportation Dispatching: 1 year (Required)

Ability to Relocate:

  • Billings, MT 59101: Relocate before starting work (Required)

Work Location: In person

 

 

 

Job Features

Job Category

Management, Non-Driving Jobs

Apply For This Job

Apply Online or Contact a Recruiter

Share this Job:

More Jobs At DTS

DTS Customer Login

Call Us

(800) 755-5855

Send Us an Email

contact_us@dtsb.com

Postal Mail

1640 Monad Road
Billings, Montana 59101

Quick Contact Form

Please fill in this form as completely as you can, and a member of our team will be in touch with you shortly.