DIVERSIFIED TRANSFER AND STORAGE
It is the mission of Diversified Transfer and Storage to achieve financial success by dedicating ourselves to providing our customers with the finest service available in the transportation industry, by creating and forging strong partnerships with our carriers and our customers, and by committing to be an industry leader in innovation and employee development while conducting our business in an honest and ethical manner.
ACCOUNTING SPECIALIST
FREIGHT INVOICING / BILLING / ACCOUNT RECEIVABLE
Role Summary
This position is responsible for aiding in accuracy and completion of all aspects in billing and collections processes. This position will ensure accurate invoicing, resolve billing discrepancies and maintain up-to-date financial records, while ensuring a seamless experience for our customers. This position is responsible for the timely transition of our invoicing process with “Next Day Billing” and “Shared Services”. This position will provide oversite for the revenue splits and support the owner operator settlement process. The ideal candidate will have experience in billing, accounts receivable and collections with exceptional communications skills, attention to detail and the ability to thrive in a fast-paced environment.
Core Responsibilities
- Invoice Processing: Accurately review, validate, audit and process freight invoices to ensure timely and correct billing
- Payment Processing: Accurately record, validate and apply customers payments, ensuring proper allocation
- Discrepancy Resolution: Investigate and resolve billing/payment discrepancies by working closely with carriers, vendors and internal departments
- Data Accuracy: Maintain up-to-date billing records, ensuring accuracy in freight rates, fuel, surcharges and accessorial fees. Monitoring outstanding customer accounts for timely payments, collection efforts, payment statuses and remittance details ensuring proper aging
- Proactive Documentation Collection: Gather all necessary documents (BOLs, PODs, Lumpers, Detentions, etc.) to ensure invoices are released within 24 hours of delivery
- Process Driver Envelopes: Review content, scan and index documents, and properly file envelopes for secure storage
- Complete Indexing of Scanned Documents: Ensure all scanned documents from internal teams are accurately indexed and accessible
- Audit Interlines: Review and verify interline invoices for accuracy, ensuring compliance with
company policies and facilitating the creation of carrier vouchers for timely payments - Account Reconciliation: Perform regular account reconciliations to ensure accuracy in billing and payments while building strong customer relationships
- Shared Service Support: Aid internal teams, ensuring smooth billing operations across all profit centers
- Customer Care: Respond promptly to customer inquiries regarding billing, providing clear and professional communication within 24 hours of receipt
- Collaboration: Work closely with rates, sales, dispatch and customer service teams to streamline the billing and accounting process
- Compliance: Ensure billing practices adhere to company policies and industry regulations
- Reporting & Analysis: Generate reports on billing and aging trends, determining issues and resolutions to improve billing efficiency.
Qualifications & Skills
1. Previous experience in accounts receivable, billing or accounting
2. Proven ability to calculate, post and manage financial records
3. High degree of accuracy and attention to detail
4. Ability to analyze data and identify inconsistencies
5. Ethical behavior with sensitive financial information
6. Exceptional organization skills with ability to prioritize tasks
7. Customer service orientation and negotiation skills
8. Excellent verbal and written communication skills
9. Ability to handle multiple tasks and meet deadlines
10. Proficiency in Microsoft Excel, Outlook and Office 365
11. Strong data entry and calculating skills
12. Ability to work in a team and collaborate with others and handle difficult situations
13. Knowledge of freight invoicing and industry-specific billings practices a plus
14. Associate or bachelor’s degree in accounting, Finance, Business Administration or related field (preferred but not required)
If you are a proactive and detail-driven professional looking to contribute to a dynamic trucking and logistics team, We encourage you to apply!